Your Account

Choose Your Facility

Make payments, set-up recurring payments, and more!
Your facility abbreviation is the two letters before your unit number.

Common Questions

Payments are due on the 1st of the month.

Yes, we require a phone call or email indicating you will be moving out of your unit(s). Two weeks notice is appreciated. The day you clear out your space you must remove your lock. This is very important – a lock indicates you are still occupying the unit and your Rental Agreement will be renewed and your account charged. The law prohibits us from removing your lock without special consent from you.

We accept Visa®, MasterCard®, American Express® and Discover® by calling our main office at 315-469-6200 and online.

We also accept checks and cash payments at our main office located at 4004 Box Car Lane, Syracuse, NY 13219.

If you prefer to make payment through your bank’s bill payment service, please set B&C Storage as the payment destination, and reference your space number in the payment (usually as the account number).

A late fee of $15 is assessed on the 10th day of the month and unit access will be denied after 30 days late. B&C Storage follows all state laws governing fees for late payments and liens on severely delinquent accounts. Should payment be overdue more than what is outlined in your tenant lease agreement, an account enters a “lien” status in which additional fees are posted to cover associated legal expenses. Once an account is in “lien” status all payments must be made at the B&C Storage main office with cash, money order, or certified check.

You may store any items in your storage unit that you would typically store in a garage. We strongly recommend that you empty gas tanks prior to storing gas-powered equipment, which is a safety measure for all cusotmers and the facility.